How it works

Up and running in days, not months.

A simple path from "our IT is a headache" to "it just works" – with a clear plan, flat pricing and one partner who knows your office.

Book a free IT assessment
1
Week 1 · free

Free IT assessment

We visit (or connect remotely) and review your network, PCs, accounts, backups and the things slowing your team down. You get a short, plain-English summary of what's working, what's risky and what to fix first.

2
Week 1

A clear plan and price

A simple, flat-rate plan with priorities – a one-time project, a monthly plan, or both. No surprise invoices: you know the price before we start.

3
Weeks 1–3

We fix and build

We install the IT Assistant agent on your PCs so we can see their health, stabilize your network and Microsoft 365, set up backups and security, and build any AI agents or web apps your team needs.

4
Every day after

Ongoing care

Proactive maintenance, alerts we act on before you notice, fast remote or on-site help, and a client portal where your whole team gets support, AI agents and their web apps with one sign-in.

What you get

Behind the scenes, every day

The tools we use to keep your business running – and that you can see too.

We watch every PC

Problems fixed before you call

IT Assistant reports the health of every PC each minute and alerts us to offline PCs, full disks and antivirus problems – so we can fix them remotely, often before anyone notices.

About IT Assistant →

Alerts
Your client portal

One place for your team

Every client gets a private portal: chat with your AI agents, contact a live technician, request remote help and open your web apps – all with one sign-in.

Open the Client Portal →

Remote help in seconds

No waiting for a visit

When you need us, we connect to your screen securely and fix it while you watch. On-site visits across Long Island and NYC when hands-on work is needed.

Get remote help →

Remote control

Let's start with a free assessment

We'll get back to you within one business day.

Book it now