Dispatchers and drivers get instant answers about service types, cut-off times, on-call contacts and delivery rules – and the assistant drafts customer messages so nobody has to type them twice.
Sample conversations. Turn your sound on, or jump to any chapter.
Same-day, next-day and rush rules, with the exceptions.
The right dispatcher or manager, and how to reach them.
Confirmations, delays and updates drafted in seconds.
Ideas for re-assigning stops when a driver runs late.
Signatures, gate codes, leave-at-door and special handling.
Drivers get answers without calling the office.
Ask about cut-off times, service types and who’s on call, and it can draft the customer message for you.
When the day goes sideways, it helps you think it through: who is nearby, what can move, and what to tell the customer.
Drivers use it on their phones, so they get answers without calling the office. It runs in your company's private dashboard – sign in on a PC, tablet or phone, nothing to install.
A short call to learn your procedures, tools and the questions your team asks. We write its instructions and test them with you.
Everyone gets a secure login to your company's own dashboard, where the agent and your apps live.
When the agent can't solve something, a real person joins the same chat. We keep the agent up to date as you change.
A small charge for each conversation or AI reply.
Unlimited everyday use for your team for a fixed monthly fee.
Rates are agreed with you and accepted online before anything is switched on.
It works from your rules, schedules and procedures. Connections to your own systems can be added as a custom project.
Yes – on any phone, with their own login.
No. It drafts them; your team reviews and sends.
Send us new rules or on-call schedules and we update it, usually the same week.
Each company's conversations are private, every person signs in securely, and all traffic is encrypted. We follow HIPAA-aware practices. More on security.
Tell us what your team asks most – we'll show you a working prototype.