Help desk & managed IT
Fast, friendly support for your team, remote or on-site, with proactive maintenance so problems don't come back. Every PC is monitored around the clock with our IT Assistant, so we often fix issues before anyone notices.
- Remote and on-site support, same-day response
- PC setup, patching and upgrades
- User onboarding and offboarding
- 24/7 monitoring with alerts for offline PCs, low disk and antivirus problems
Networking & Wi-Fi
Reliable wired and wireless networks designed, installed and documented for offices of any size – so the Wi-Fi works in every room and your internet keeps running.
- Structured cabling and installs
- Firewalls, switches and VPN for remote staff
- Wi-Fi coverage surveys and mesh systems
- Network documentation you can actually read
Microsoft 365 & email
Email, Teams, OneDrive and licensing set up correctly and kept clean as your team grows – with the right people having access to the right mailboxes and files.
- Migrations and new tenants
- Active Directory / Entra ID
- Shared mailboxes, permissions and MFA
- License reviews so you only pay for what you use
Security & backups
Layered protection and tested backups so a bad click or a failed drive never becomes a disaster. We check antivirus, firewall and encryption on every PC continuously.
- Endpoint protection and multi-factor sign-in
- Backup and recovery plans – and restore tests
- BitLocker encryption for laptops
- Security reviews in plain English
Servers, printers & devices
Print servers, virtual machines, scanners and line-of-business software kept running smoothly – and fixed remotely when they act up.
- Print server and scanner setup
- VMware and Windows Server
- Hardware sourcing and setup
- Remote fixes like clearing stuck print queues in seconds
AI agents New
Custom AI assistants trained on your processes, available to your team 24/7 through our secure client portal – and handing off to a real technician when they can't solve it.
- IT Help Desk Assistant – everyday IT fixes
- New Hire Onboarding – accounts, policies, checklists
- Dispatch Assistant – schedules, rules, customer messages
